Business Identity
Business Name: Bindexmall
Business Entity: CV (Commanditaire Vennootschap)
Address: Jl. Raya Bogor KM.38 No.77, Sukamaju, Kec. Cilodong, Kota Depok, Jawa Barat 16415, Indonesia
Email: care@bindexmall.com
Contact Number: +62 812 9821 9838
Types of Products
We offer a wide range of physical products, including:
- Stationery (ATK)
- Electronics
- Health Products
- Food and Beverages
- Lifestyle Products
- And more
Purchase Policy
- User Account: Users are required to create an account in order to make purchases on Bindexmall.
- Payment Methods: Payments can be made via bank transfer (ATM), GoPay, and QRIS.
- Order Cancellation: There is no order cancellation allowed once payment has been completed.
- Purchase Limitations: There are no purchase limits on our products.
Shipping and Returns Policy
- Shipping: We currently only offer national shipping within Indonesia.
- Estimated Shipping Time: Shipping may take between 2 to 14 business days after payment confirmation.
- Return Policy:
- Returns can be made within 3 days after the product is received.
- Products can only be returned if they do not match the order placed.
- The return shipping cost will be borne by the seller if the mistake is caused by the seller’s fault.
Privacy and User Data
- Data Collection: We collect user information such as name, email, shipping address, and phone number in order to process orders.
- Data Sharing: The data collected may be shared with third parties, including for payment processing and promotional purposes.
- Use of Cookies: We use cookies to enhance the user experience on our website and to track customer activities.
Limitation of Liability
- Shipping Damages or Loss: We are not responsible for any damages or loss of goods once they have been handed over to the courier for delivery.
- Product Expectations: We are not liable for customer dissatisfaction based on personal preferences related to the purchased product. If a product is defective or does not match the order, we will accept the return as per our return policy.
Miscellaneous
- Affiliate and Loyalty Programs: We offer affiliate and loyalty programs to eligible customers.
- User Reviews and Content: Users are allowed to submit reviews or content related to products purchased on our website.
- Abuse of Service: We reserve the right to suspend or impose fines on users who attempt to abuse the system or engage in fraudulent activities.