Business Identity
Business Name: Bindexmall
Business Entity: CV (Commanditaire Vennootschap)
Address: Jl. Raya Bogor KM.38 No.77, Sukamaju, Kec. Cilodong, Kota Depok, Jawa Barat 16415, Indonesia
Email: care@bindexmall.com
Contact Number: +62 812 9821 9838

Types of Products
We offer a wide range of physical products, including:

  • Stationery (ATK)
  • Electronics
  • Health Products
  • Food and Beverages
  • Lifestyle Products
  • And more

Purchase Policy

  • User Account: Users are required to create an account in order to make purchases on Bindexmall.
  • Payment Methods: Payments can be made via bank transfer (ATM), GoPay, and QRIS.
  • Order Cancellation: There is no order cancellation allowed once payment has been completed.
  • Purchase Limitations: There are no purchase limits on our products.

Shipping and Returns Policy

  • Shipping: We currently only offer national shipping within Indonesia.
  • Estimated Shipping Time: Shipping may take between 2 to 14 business days after payment confirmation.
  • Return Policy:
    • Returns can be made within 3 days after the product is received.
    • Products can only be returned if they do not match the order placed.
    • The return shipping cost will be borne by the seller if the mistake is caused by the seller’s fault.

Privacy and User Data

  • Data Collection: We collect user information such as name, email, shipping address, and phone number in order to process orders.
  • Data Sharing: The data collected may be shared with third parties, including for payment processing and promotional purposes.
  • Use of Cookies: We use cookies to enhance the user experience on our website and to track customer activities.

Limitation of Liability

  • Shipping Damages or Loss: We are not responsible for any damages or loss of goods once they have been handed over to the courier for delivery.
  • Product Expectations: We are not liable for customer dissatisfaction based on personal preferences related to the purchased product. If a product is defective or does not match the order, we will accept the return as per our return policy.

Miscellaneous

  • Affiliate and Loyalty Programs: We offer affiliate and loyalty programs to eligible customers.
  • User Reviews and Content: Users are allowed to submit reviews or content related to products purchased on our website.
  • Abuse of Service: We reserve the right to suspend or impose fines on users who attempt to abuse the system or engage in fraudulent activities.